Focusing on Empathy Over Performance Management w/ Oriana Kolonsky Ep #81

Friends in the industry – A couple of years ago, I went through a training course that was dedicated to improving our ability to navigate through difficult conversations in the workplace. Two key takeaways from the course for myself were this: First, is the power of remembering someone’s name. If you think about it, only a few things in life can be claimed as our own, such as our name. When someone remembers my name after an introduction and USES my name in a conversation, it makes me feel pretty good as often this important step is missed. Second, I learned that one of the best ways to prevent a situation from going from bad to worse is by investing time and energy into preventing the situation from occurring in the first place. This could be prevention of workplace physical injury, or this could be preventing workplace violence. In today’s episode, I am excited to speak with my friend and workforce & industry specialist Oriana Zolonsky. In our conversation, we dive into what exactly is workplace violence, but also domestic violence, and what are the legal responsibilities employers have to help mitigate this from taking place. Furthermore, we dive into how an empathic leadership approach, over performance management, pays huge dividends to your staff and company culture. Do you have questions about today's episode, and would like advice on ensuring you are doing what is required to prevent this from taking place? I highly recommend connecting with Oriana Kolonsky directly: Email: oriana.kolonsky@outlook.com LinkedIn https://www.linkedin.com/in/oriana-k-70697772/ Throughout our conversation, Oriana mentioned some of the available industry resources which I recommend you check out. Industry Resources Trucking HR Canada Anti-Harassment & Violence https://truckinghr.com/antiharassment/ Alberta Government Workplace Harassment & Violence https://www.alberta.ca/workplace-harassment-violence.aspx WCB Workplace Harassment http://2fwww.wcb.ab.ca/ Thank you again Oriana for joining me on the podcast today, and for the valuable information shared! To learn more about the Truck Focus Podcast, please visit our website https://www.pvtlindustry.com/truckfocus Sign up for the Truck Focus Newsletter: https://bit.ly/3yy3K0D Or send us an email: pvtlindustry@gmail.com